icon FAQ – JMP The Label
Free shippingON ALL U.S. ORDERS OVER $150 & INTL ORDERS OVER $250


Shipping policy

Free domestic shipping on all orders over $150. Most orders will be processed within 1-3 business days. Please allow more time on launch days. Domestic shipping typically takes 3-8 business days for delivery. International shipping times vary by location. All unworn items may be returned risk-free within 21 days of delivery.

Our shipping department is open Monday - Friday 9 a.m. - 5 p.m. Ordered placed after 2 p.m. will be processed the next business day.

Most orders will ship within 1-3 business days after your order has been placed.  Please allow for more time on our launch days. Once your order has processed, you will be sent a shipping confirmation email with a tracking number. Please note that transit times are measured after the order has been processed and delivery dates are based on average transit times.

All international orders will ship when all products within the order are ready.

International packages may be subject to duties and taxes and is not included in the price at checkout. These fees are charged by the country of import so we have no control over any customs/ duties fees associated with your order. The limits for duty-free packages are established by the local customs authorities. Additional information can be found on your local customs website or visit https://www.simplyduty.com/#calc. Canadian customers can use this website to estimate duty and taxes.

Delivery fees can be calculated prior to checkout on our website.

If you purchased Route Insurance, please visit their website.

For all other inquiries, please email support@jmpthelabel.com with your name and order number and we will assist you.